Conclusion

A good knowledge management strategy will diagnose the existing status of the organisation, compare this with what stakeholders want to achieve in the future, and come to an assessment of how far apart the two are; a gap analysis.  Knowledge management auditing is often the first step in any knowledge management initiative as it serves to inventory what knowledge-intensive resources exist within a company. This provides a snapshot of the "as is" or current state of the organization with respect to knowledge management, abd helps in measuring progress toward organizational culture change and other knowledge management goals (Dalkir, 2011, pp. 336-337).

The two most commonly encountered knowledge management application goals are reuse and innovation (Dalkir, 2011, p. 337).