Complex Adaptive System Models of KM page 2

We can resume key processes in Bennet model as being the following:

  • Understanding
  • Creation of new ideas
  • Problem solving
  • Decision taking
  • Following actions to obtain the desired results (Cristea and Căpaţînă, 2009, p.364).

Because people can take final decisions and fulfill actions, this model emphasizes the importance of the person: competencies and learning capacity. According to this model, in order to survive, an organization needs eight characteristics:

  • organizational intelligence,
  • shared purposes,
  • selectivity,
  • optimum complexity,
  • open borders,
  • knowledge centering,
  • optimum streams and
  • multidimensionality (Cristea and Căpaţînă, 2009, p.364).

There are four ways for ICAS models to describe organizational knowledge management:

  • creativity (generation of new ideas, perspectives, understandings, building products, services definition),
  • problem solving,
  • taking decisions processes,
  • different implementations (Cristea and Căpaţînă, 2009, p.364).

Take a minute and think: What are the most important characteristics of complex adaptive systems?

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