Complex Adaptive System Models of KM page 2

We can resume key processes in Bennet model as being the following:

• Understanding
• Creation of new ideas
• Problem solving
• Decision taking
• Following actions to obtain the desired results (Cristea and Căpaţînă, 2009, p.364).

Because people can take final decisions and fulfill actions, this model emphasizes the importance of the person: competencies and learning capacity. According to this model, in order to survive, an organization needs eight characteristics:

• organizational intelligence,
• shared purposes,
• selectivity,
• optimum complexity,
• open borders,
• knowledge centering,
• optimum streams and
• multidimensionality (Cristea and Căpaţînă, 2009, p.364).

There are four ways for ICAS models to describe organizational knowledge management:

• creativity (generation of new ideas, perspectives, understandings, building products, services definition),
• problem solving,
• taking decisions processes,
• different implementations (Cristea and Căpaţînă, 2009, p.364).