Mark Ackerman, Volkmar Pipek and Volker Wulf provide an informative and thought provoking book that moves beyond the basic definition of knowledge management.

Ramon Dominguez
Associate Professor New Mexico State University

I have been critical of papers in this collection, but it seems to me to be well-motivated and some papers are very well worth reading. Indeed, if you only read that first chapter, which is by Hinds and Pfeffer, you will benefit.

Professor T.D. Wilson
Editor-in-Chief of Information Research