Some Commercial Tools
There have been many commercial solutions to provide different organization with so called knowledge management tools, some of them range from just content management systems to complete and integrated productivity tools to control the workflow of an organization as well as all the processes related to the creation and dissemination of knowledge throughout the organization. Some examples provided here are: TiER1 Technologies, Tomoye, Knowledge Base Manager Pro, Workscript and iUpload.
TiER 1 Technologies offer a variety of tools according to the different organizational needs: for learning management, classroom management, Learning Content Management, Knowledge Management, Competency Management and Mentoring Managament. Please go to the website of the vendor and read more information about the solution they have for knowledge management and watch the video at the bottom of this page.
Its vendor markets Tomoye as the future of communities of practice, collaboration, and social learning. This system is built as a sort of forum/wiki like platform to develop different communities of practice in an organization. Watch the demo video of this solution.
Knowledge Base Manager Pro supports the processes of knowledge creation, storage/retrieval, transfer, and application. It complements a help desk or for sharing information throughout the organization. The vendor suggests it can store troubleshooting information, articles, white papers, user manuals, or answers to frequently asked questions. And a search engine is used to locate information contained in it. Read the website of the product to find more information about it.
Workscript is marketed as a knowledge and process management platform that can be used to manage the relationships between processes, knowledge, technology and people. The platform acts as interactive Wizards which can work as guides the staff to go through different organizational processes. Read the website of the product to find more information about it.
Awareness (formerly iUpload) is a content management and corporate blogging software company that creates blogging communities for its clients. A community may be public facing to engage an audience, or internal to the company, serving as a way for staff to communicate and share information and best practices. Companies may also take a comprehensive approach and create both public and internal blogs. The system combines blogging, wiki and content management tools with the IT management capabilities required for enterprise deployment, such as security, workflow, regulatory compliance and integration with existing enterprise applications and other third-party solutions. Currently, Awareness is marketed as a social marketing tool, with a heavy emphasis on using social networking applications. Read the website of the product to find more information about it.
|
||
Sirje Virkus, Tallinn University, 2011