Value preposition is about the value provided, in other words, how we help the user.
At this segment, specific benefits users will get from this service are described. Trying to answer the following questions helps:
- Which user needs this service is supposed to satisfy?
- Which user problems are supposed to be solved?
- Does it have the potential to increase the use of cultural heritage collection?
- Does it have the potential to increase convenience or usability?
- Does it have the potential to improve service quality and performance?
- Does it have the potential to increase user satisfaction?
For instance, integrating final users in service design and creating services which address their needs and desires could be the values provided.
