Organizational Culture 5

Dalkir (2005, p.209) offers some recommendations for bringing about the cultural change needed for knowledge management to succeed:

  1. Clearly define desired cultural outcomes.
  2. Assess the current cultural state.
  3. Diagnose the existing culture with respect to desired knowledge-sharing behaviors.
  4. Assess tolerance to change.
  5. Identify change enablers and barriers.
  6. Assess the maturity level of knowledge management within the organization.
  7. Identify knowledge management enablers and barriers.
  8. Conduct a gap analysis to yild a map on how to get from where the organization is currently to where it would like to be culturally.

While the organizational culture has been a subject of study for a long time, libraries have rarely been involved in this research (Walter, 2007). However, Kaarst-Brown et al. (2004) and Budd (2005) have highlighted the importance of organisational culture relating to academic libraries. Kaarst-Brown et al. (2004) explored the relationship between a library's organizational culture and its effectiveness and found that leadership has an important role. Walter (2007, p.58) notes that while "these studies provide a foundation for inquiry, there are still many unanswered questions".



Knowledge Management and culture change. Nick Milton of Knoco Ltd                  A Winning Corporate Culture

Licensed under the Creative Commons Attribution Non-commercial No Derivatives 3.0 License

Sirje Virkus, Tallinn University, 2012