Barriers to the use of knowledge capture systems
- the knowledge engineer who seeks to build such systems
- the subject matter expert, who would interact with an automated knowledge capture system to preserve his knowledge (Becerra-Fernandez and Sabherwal, 2010, pp.142-143).
Knowledge Engineer requires developing some idea of the nature and structure of the knowledge very early in the process and must attempt to become versed in the subject matter, or the nature of knowledge.An automated system for knowledge capture, without a-priori knowledge of the nature, is essentially not possible (Becerra-Fernandez and Sabherwal, 2010, pp.142-143).
Experts need to take the initiative of learning how to interact with the system and some people may be resistant to trying new things, but with adequate training and the utilization of user-friendly interfaces it could be solved (Becerra-Fernandez and Sabherwal, 2010, pp.142-143)..
Licensed under the Creative Commons Attribution Non-commercial No Derivatives 3.0 License
Sirje Virkus, Tallinn University, 2012