References

 


The following resources are used to compile this learning object:

Becerra-Fernandez, I. and Sabherwal, R. (2010). Knowledge Management: Systems and Processes. Armonk (N.Y.); London : M.E. Sharpe.

Brown, J. S. and Duguid, P. (1991). Organizational Learning and Communities-of-Practice. Organization Science 2 40-57.

Dalkir, K. (2005). Knowledge Management in Theory and Practice. Butterworth Heinemann.

Denning, S. (2001). The springboard: how storytelling ignites action in knowledge-eraorganizations. Boston: Butterworth-Heinemann.

Lytras, M. et al (2008). Knowledge Management Strategies: A Handbook of Applied Technologies: Idea Group Inc (IGI).

Sole, D., and Wilson, D. (2002). Storytelling in organizations: the power and traps of using stories to share knowledge in organizations. The Knowledge Management Advantage. http://www.kmadvantage.com/ docs/km_articles/Storytelling_in_Organizations.pdf. 

Walsh, J., and Ungson, G. (1991). Organizational memory.
Academy of Management Review,16: 57-91.


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Sirje Virkus, Tallinn University, 2012