The major phases or processes of knowledge management are described in slightly different ways. For example, Dalkir (2005, p.25) refers to the capture, creation, codification, sharing, accessing, application, and reuse of knowledge within and between organizations.

Becerra-Fernandez and Sabherwal (2010) define four main knowledge management processes:

* Knowledge discovery
* Knowledge capture
* Knowledge sharing
* Knowledge application

Each process comprises two sub-processes:

* Knowledge discovery includes Combination and Socialization.
* Knowledge capture includes Externalization and Internalization
* Knowledge sharing includes Socialization and Exchange
* Knowledge application includes Direction and Routines

This Learning Object "Knowledge Capture Systems" describes systems and tools that can support knowledge capture.

Basic source for this learning object is: Becerra-Fernandez, I. and Sabherwal, R. (2010). Knowledge Management: Systems and Processes. Armonk (N.Y.); London: M.E. Sharpe.