Storytelling 3

Organizational stories can be seen as "a detailed narrative of past management actions, employee interactions, or other intra-or extra-organizational events that are communicated informally within organizations". These include a plot, major characters, an outcome, and an implied moral and play a significant role in organizations characterized by a strong need for collaboration (Becerra-Fernandez and Sabherwal, 2010).

Guidelines for organizational storytelling:

  • Stimulate the natural telling and writing of stories
  • Rooted in anecdotal material reflective of the community in question
  • Should not represent idealized behavior
  • An organizational program to support storytelling should not depend on external experts for its sustenance
  • Organizational stories are about achieving a purpose, not entertainment
  • Be cautious of over-generalizing and forgetting the particulars 
  • Adhere to the highest ethical standards and rules (Becerra-Fernandez and Sabherwal, 2010).
Storytelling provides a natural methodology for nurturing communities because it builds trust, unlocks passion and is non-hierarchical (Becerra-Fernandez and Sabherwal, 2010).

iDevice icon Reflection
Think for a minute about  situation when storytelling has helped to solve some problems in your life. Share your experiences with your fellow students.

Licensed under the Creative Commons Attribution Non-commercial No Derivatives 3.0 License

Sirje Virkus, Tallinn University, 2012