Different views to information and knowledge management page 2

Michael Koening (2008) concludes:

  • Knowledge management is “knowledge sharing”.
  • Knowledge management is not a very descriptive phrase, but it is what the field has settled upon.
  • Think of the phrase “word processing”, not very descriptive either, but we now just take it for granted.

Another suggested term by Koening (2008) is “knowledge mobilization".

It is suggested that we can see the following differences between IM and KM:

          Information management           Knowledge management
deals with documents ensuring access, security, delivery, and storage      deals with people encouraging innovation and collaboration
focuses on objects (data and information) supports communities and group learning
attends to the work processes moving the product forward strengthens alignment among members of a group
  encourages sharing of experiences.

 Chun Wei Choo (2001) points out the differences between IM and KM as follows:

  • IM is the harnessing of the information resources and information capabilities of the organization in order to add and create value both for itself and for its clients or customers.
  • KM is a framework for designing an organization’s goals, structures, and processes so that the organization can use what it knows to learn and to create value for its customers and community.
  • IM provides the foundation for KM, but the two are focused differently.
  • IM is concerned with processing and adding value to information, and the basic issues here include access, control, coordination, timeliness, accuracy, and usability.
  • KM is concerned with using the knowledge to take action, and the basic issues here include codification, diffusion, practice, learning, innovation, and community building.

Licensed under the Creative Commons Attribution Non-commercial No Derivatives 3.0 License