One minute lecture: Who translates when a life is on the line?
In our increasingly multicultural world, it can easily happen that a doctor and patient do not understand each other's language. Katerina Maadla, a junior research fellow at Tallinn University: who translates when a life is on the line?
It is often feared that providing translation services reduces immigrants' motivation to learn the host language. Research does not support this fear.
However, the absence of an interpreter in a crisis situation can cost a human life. For example, if a patient does not understand the doctor's instructions or the impact of a life-saving operation, the treatment outcome suffers and patient safety decreases. Understandable healthcare is a human right.
Estonia currently lacks a systemic healthcare translation service. Medical professionals themselves often serve as the bridge, translating alongside their main job and free of charge.
So – if someone translates responsibly for you or your relative, thank the healthcare worker. Their voluntary effort can save a human life.