he centre will send the candidate letter with the information about where and when your exam will be held no later than a week before the exam day. You must make sure that you arrive at the right time. Candidates who are late are not allowed to take the exam and will not be eligible for the refund.

Exam start times are different for each session. Speaking test may take place on the same day as the written part of the exam or it can be held up to a week before the written part of the exam or couple of days after the written part of the exam.
The centre will send you via email instructions for the exam day. These documents tell you how you must behave in the exam, and you must read them carefully. If you do not follow the instructions, you may be stopped from taking the exam, or you may not receive a result.

You may be asked to fill out a Candidate Information Sheet. Cambridge Assessment English uses this information as part of its research and development programme to improve the quality of the exams. It does not affect your exam result. The information you give is treated anonymously and is strictly confidential.

You may be asked to complete a short ‘anchor test’. Cambridge Assessment English uses this information as part of its quality control programme. The ‘anchor test’ will not affect your exam result.

We may also record your Speaking test as part of Cambridge Assessment English’s quality control procedures.

If you have a problem which you think might affect your performance during the exam you must tell your centre on the day of the exam. See the Notice to Candidates for more information. The centre will check the problem and if appropriate will report it to Cambridge English for consideration when deciding your result.

If you miss the exam because of illness, you may be allowed a full or part refund. You will need to inform us as soon as possible and provide us with medical evidence by the next working day.